These Terms of Service ("Terms") govern your access to and use of the NMPsychNote AI clinical documentation platform ("Service"), operated by Gnosis Concepts Inc ("Company," "we," "us"). By creating an account or using the Service, you ("Provider," "you") agree to these Terms. If you do not agree, do not use the Service.
The Service is intended solely for use by licensed healthcare providers and their authorized staff. You represent that you are a licensed mental health professional or authorized to act on behalf of one.
NMPsychNote AI is a software tool that assists licensed providers in creating clinical documentation, including AI-assisted SOAP note generation, session transcription, outcome measure tracking, patient intake questionnaires, and export to third-party electronic health record systems.
The Service is a documentation aid only. It does not provide medical advice, diagnosis, or treatment, and is not a substitute for professional clinical judgment. You are solely responsible for reviewing, editing, and verifying all AI-generated content before relying on it or entering it into a patient record.
New accounts include a 14-day free trial. A valid payment method is required to begin the trial. You will not be charged until the trial ends. You may cancel at any time before the trial ends without charge.
Paid plans (Standard, Professional, Enterprise) are billed in advance on a monthly or annual basis through our payment processor, Stripe. Annual plans are billed once per year at the full annual amount. Plan prices and features are described at the time of signup.
You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period. [CONFIRM REFUND POLICY: e.g., "Fees already paid are non-refundable except where required by law."]
We may change subscription prices with at least [30] days' advance notice. Continued use after a price change constitutes acceptance.
When you use the Service to process protected health information ("PHI") as defined under HIPAA, the Company acts as a Business Associate and you act as a Covered Entity (or its Business Associate). A separate Business Associate Agreement (BAA) governs the handling of PHI and is incorporated into these Terms by reference.
[ATTORNEY REVIEW REQUIRED: This section and the BAA must be verified against your actual data-handling practices and subprocessor agreements before processing real patient data.]
You agree not to:
AI-generated notes, code suggestions, and risk flags are generated from the inputs you provide and may contain errors or omissions. You retain full clinical responsibility. The Company makes no warranty that AI output is accurate, complete, or suitable for any clinical or billing purpose.
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY LAW.
The Service relies on third-party subprocessors, which may include Supabase (database/hosting), Anthropic (AI processing), Deepgram (transcription), Stripe (payments), Resend (email), and Netlify (hosting). Your use of the Service is also subject to applicable terms of these providers. A current list of subprocessors is maintained in our Privacy Policy.
The Service, including its software, design, and content (excluding your patient data and the notes you create), is owned by the Company. You retain ownership of the clinical content you create. You grant us a limited license to process your content solely to provide the Service.
[ATTORNEY REVIEW REQUIRED — liability caps and exclusions must be tailored to your jurisdiction and insurance.] To the maximum extent permitted by law, the Company shall not be liable for indirect, incidental, or consequential damages, or for any clinical decision made in reliance on the Service.
We may suspend or terminate your account for violation of these Terms. Upon termination, your access ends and your data is retained and then deleted as described in our Privacy Policy ([currently 30 days]).
These Terms are governed by the laws of the State of [Texas], without regard to conflict-of-law principles. [CONFIRM dispute resolution / arbitration / venue with counsel.]
We may update these Terms from time to time. Material changes will be communicated by email or in-app notice. Continued use after changes take effect constitutes acceptance.
Questions about these Terms: support@nmpsychnote.com · info@nmpsychnote.com